

Resilient Organisations
iheart’s personal & professional development
offering for business and work
Resilient
Organisations
iheart’s personal & professional development
offering for business and work

At iheart, we are interested in deep, meaningful and lasting change, not short-term solutions and quick-fix techniques.
The iheart Resilience Framework goes to the source of human behaviour, uncovering the real ‘hidden’ problems behind the apparent problems. Our ‘Learn, Apply, Use’ method starts with understanding how the mind works, progresses to applying this learning to specific challenges, and culminates with implementing the practical skills gained.
The result: sustainable improvement in our professional and personal lives. Our unique expertise lies in communicating in-depth, transformative ideas about resilience quickly,
efficiently and impactfully.

We build the link between healthy, thriving, resilient individuals and healthy, thriving, resilient organisations. As teams learn how to access more wellbeing through our unique Resilience Framework, they are better able to overcome critical business challenges, reduce conflict, minimise stress and work more effectively together.















Course Length
8-hour/8-session course

Flexible Scheduling
Can be 1 full day, 2 half days,
3x3hr or 4x2hr blocks

Delivery Options
In-person, live online, or both

Blended Format
Mix of multimedia clips,
learning slides, interactive
discussions and reflective
questions & exercises

Participant Numbers
Each group course
accommodates between
8-20 people.
Session 1 – A new way of understanding resilience
Session 2 – Attachments and what that means for wellbeing
Session 3 – Why we think, feel and behave the way we do
Session 4 – Navigating the minefield of relationships
Session 5 – Cracking the code of stress, overwhelm and burnout
Session 6 – Resolving hurt, anger and conflict
Session 7 – How labels limit self-confidence and damage rapport
Session 8 – The root cause of bad habits and coping mechanisms
Also included
Practical exercises and materials to facilitate ongoing learning
Access to extensive resources via our online learning portal

Resilient Organisations Accelerator
We offer a multi-layered approach to accelerate and deepen impact across organisations. This includes consultation to meet the specific needs of organisations, along with one-to-one coaching sessions and additional programmes to support individuals and their families. This accelerator applies at all levels and across multiple stages, from recruitment and onboarding to change and transformation initiatives.
Identify and address critical perceived
‘problem’ areas in your organisation
Follow-up group workshops
Monthly or quarterly course refreshers
with your lead trainer
One-to-one resilience coaching
Individual deep dive sessions with a senior
iheart trainer for selected participants
Our transformative digital programme
for children aged 9-13
Creating a Resilient Family
A guided and practical pre-recorded online
course for parents with children of any age
iheart Online Portal
Ongoing access to additional iheart courses,
content and podcasts as they become available
I thought the programme was wonderful and was absorbed by the concept of innate wellbeing as a core principle and its logical approach…I would wholeheartedly recommend the course to others.
Senior Manager at
Newton Investment Management
We believe iheart’s message has the power to provide hope … the course created a space to be introspective and for our team to question the fundamentals about their mental wellbeing.
Senior manager at
Vitality Health
Fantastic course, trainer and concept. I’m fully bought in!
Participant from
Newton Investment Management
Participant from
Vitality Health
Paul Lynch,
International Sales Manager
EcoCocon